Privacy policy

Your privacy is important to BELINTRA.

Does BELINTRA comply with the Belgian and European legislation?

The organisation responsible for processing the information, BELINTRA NV, Aalbroekstraat 3A, 9890 Semmerzake, complies with the Belgian Act of 9 December 1992 on protection of privacy and the processing of personal data.

As of 25 May 2018, the above-mentioned act will be replaced by European regulation 2016/679 of 27 April 2016 ‘on the protection of natural persons with regard to the processing of personal data and on the free movement of such data’ (the ‘GDPR’). This General Data Protection Regulation (GDPR) must be applied in the same way throughout the European Economic Area (EEA). BELINTRA has charted out the necessary processes for compliance with the GDPR, both in terms of data collection and data protection.

What data is collected for which purposes?

General:

• The personal data provided will not be retained longer than necessary for the related information exchange.
• If external parties are involved in the data processing, Belintra shall take the necessary steps to ensure that these parties also comply with the GDPR.
• All data processed via the website is secured via SSL (Secure Socket Layer) with encryption of all data.
• If third parties are used in the processing of personal data, Belintra gives a commitment that these companies also operate in compliance with the GDPR.

1. If you make a sales request – in person, via a website, e-mail, fax, by phone or in any other form – the personal data you provided will be used to create your customer profile in our ERP package in order to be able to answer your sales question. This data can be used by the Sales staff (indoor and field) in their Outlook file or Showpad application for sales follow-up and by the marketing department in the e-mail program to keep you informed of events, new products and services and/or other marketing activities. Only if necessary for further sales follow-up of your request, this data may be passed on to third parties, e.g. distributors in specific segments or countries.
2. If you register for our newsletter, the personal details that you provide to us will only be processed in our newsletter program via an .xls upload. By registering for the newsletter, you are giving your explicit permission for this.
3. If you are a supplier, the data necessary for a commercial relationship will be treated as described in point 1 above.
4. If you are a press contact, your data is merely maintained in a PR database, solely with the intention of being able to send you press releases from BELINTRA and any partners.
5. If you are an employee, the personal details and household details that you have provided are passed on by the HR department to an external social partner for payroll administration, the granting and monitoring of fringe benefits, and/or other necessary personnel-related activities.
6. If you are a job applicant but are ultimately not recruited, there is a possibility that the personal details that you provided in connection with your job application are subsequently kept in a central location in the recruitment reserve. This location is only accessible for a few authorised people.
7. If you apply for a service visit via the website, e-mail or by phone, the personal details that you have given will be shared via an automated platform to guarantee proper follow-up of the service request.

Inspection, correction and deletion of the personal data

You have a legal right to inspect your personal data and, if necessary, request that it be corrected. Provided that you send us evidence of your identity (a copy of your identity card), you can make a written, dated and signed request to BELINTRA NV info@belintra.com for the attention of the Marketing Manager, asking to be sent a written copy of the personal data that we hold on file for you. If necessary, you can also ask to have the data corrected if it is incorrect, incomplete or irrelevant.

In case of use of data for direct marketing: you can object, free of charge, to the use of your data for direct marketing or newsletters. In every automated e-mail, you have the possibility of unsubscribing, or you can send an e-mail to BELINTRA NV info@belintra.com for the attention of the Marketing Manager. You should be aware that once you have unsubscribed, you can only register again with the same e-mail address by sending a specific written request to the Marketing Manager. Automatic registration is no longer possible.

Unless specified above, your personal data will not be passed on to third parties.

BELINTRA NV can collect anonymized or aggregated data of a non-personal nature, such as browser type or IP-address, the operating system that you use or the domain name of the website via which you came to our website, or which you went to when you left our site. This enables us to continually optimize the website for users.

Protection of personal data

BELINTRA will take the necessary steps to store the personal data provided in a secure manner and – if applicable – to transfer it. This can be in electronic or non-electronic form by means of hierarchical access control, logical access restrictions, the necessary IT firewall and IT back-up systems.

The use of ‘cookies’

During a visit to the site, ‘cookies’ may be stored on your computer’s hard disk. A cookie is a text file that is stored by the server of a website in the browser of your computer or your mobile device when you consult a website. Cookies cannot be used to identify persons, a cookie can only identify a machine.

‘First party cookies’ are technical cookies that are used by the site that is being visited, and which are intended to make the site function optimally. Example: settings that the user changed during previous visits to the site, or: a form completed with data that the user entered during previous visits.

‘Third Party cookies’ are cookies that don’t come from the website itself, but from third parties, for example a marketing or advertisement plug-in. Examples of this are cookies from Facebook or Google Analytics. For this kind of cookie, the visitor to the site must first give permission – which can be done via a bar at the bottom or the top of the web page referring to this policy, which does not prevent continued browsing on the website.

You can set up your Internet browser so that cookies are not accepted, or so that you receive a warning if a cookie is installed or so that cookies are removed from your hard disk after you leave the site. You can do this via the Settings of your browser (via the Help function). Please bear in mind that some graphic elements cannot display correctly, or that you may not be able to use certain applications.

By using our website, you accept our use of cookies.

Google Analytics

This website makes use of Google Analytics, a web analysis service which is provided by Google Inc. (“Google”). Google Analytics uses “cookies” (text files that are stored on your computer) in order to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) are transferred to Google and stored by it on servers in the United States. Google uses this information to update how you are using the website, to generate reports about website activity for site operators and to offer other services relating to website activity and Internet use. Google is allowed to provide this information to third parties if Google is legally obliged to do so, or if those third parties are processing the information on behalf of Google. Google will not combine your IP address with other data that Google has at its disposal. You can refuse the use of cookies by choosing the appropriate settings in your browser. We point out that in that case, you will probably not be able to use all the functionality of the website. By making use of this website, you are giving your consent for the processing of the information by Google in the way and for the purposes described above.